CarymyCarymy · Information and care
How can we help?
A place for questions, difficulties and suggestions about Carymy.
Frequently asked questions
How do I turn text into a smile?
Use Share in the original app and choose Carymy, if available. You can also copy the text, create a new phrase in Carymy and tap Paste text. Review and save.
I shared on iPhone, but Carymy did not open.
Tap Done on the sharing screen, then open Carymy using its icon. The prepared content will appear for review. Sign in first if you are not already logged in.
A care message did not appear on time.
Check that the schedule is active and notifications are allowed. On Android, also check alarm permissions and battery restrictions. Internet delivery requires a connection and may be delayed. If it keeps happening, send details to support.
How do I cancel Premium?
Manage your subscription in the store where you purchased it: Apple subscriptions or Google Play subscriptions. Deleting your account or uninstalling the app does not automatically cancel a subscription.
How do I delete my account and data?
See our account deletion page. You can start a request by email even without access to the app.